Your customers are already on Telegram
Reach a billion-strong audience through rapid-deploy bots and bulletproof encryption that keeps every message private
PEERING & INTERCONNECTIVITY
Why Brands choose Telegram
100% Encrypted
MTProto encryption and secret chats make Telegram one of the most secure messaging platforms available
2GB File Limit
Send large files, run broadcast channels, and automate workflows — all without leaving the app
Bot API
Customers can order, track, and confirm in one tap — deploy a bot in minutes with no coding required
Telegram is the market leader across Russia, Iran, Indonesia, India and Europe — reaching over 1 billion users across 180+ countries
Instant Delivery
Every message, file, and campaign asset lands in real time — no delays, no drop-offs, regardless of where your customers are
Multi-Device Sync
Your customers stay connected on any device. That means more touchpoints, more visibility, and more chances to convert
Groups & Broadcast Channels
Reach up to 200,000 customers in a single send. Launch campaigns, push announcements, and drive action — all from one place
What Brands use Telegram for
Fast & Uninterrupted
OTP & Authentication
Deliver critical one-time passwords and verification codes through a high-priority, encrypted channel:
- Transitioning from traditional A2P SMS to Telegram Gateway allows businesses to send verification codes for as little as $0.01 per delivered message, slashing authentication overhead by up to 90%.
- Telegram ensures instant delivery with a 99.9% success rate, even in regions with unstable mobile networks.
- Protect users from “SIM-swap” fraud and unencrypted SMS interception. Telegram’s secure API delivers codes directly into the user’s encrypted app environment, providing a tamper-proof alternative to legacy 2FA methods.
24/7 Automation
Customer Support
Handle inquiries, complaints, and FAQs instantly via bots or live agents, without making customers wait on hold:
- Telegram bots handle over 1.2 billion interactions per month.
- Companies using Telegram automation report 68% faster response times and a 40% reduction in support tickets.
- Chatbots are estimated to cut customer support costs by 30–40%.
In-Chat Checkout
Sales & Commerce
Let customers browse, order, and track purchases directly in chat — no app download, no redirect:
- About 40% of channel owners sell products or services directly through Telegram channels.
- Companies using Telegram bots for lead capture see conversion rate increases of 11–19%.
- Over 210 000 brands operate Telegram-only loyalty programs as part of their business strategy.
Mass Reach
Marketing & Campaigns
Broadcast promotions, product launches, and exclusive deals to thousands of subscribers in one tap:
- 92% of surveyed Telegram-using brands report higher engagement than email, and users are 5x more likely to click links in Telegram messages vs. email campaigns.
- Business channels on Telegram with over 10 000 subscribers grew by 39% in 2025, reflecting rapid expansion in brand marketing use.
- Telegram offers 50–90% lower CPM than competitors like Facebook and LinkedIn, while maintaining comparable or superior engagement rates.
Top Industries Using Telegram Business
Own the Conversation. Own the Community.
From Fintech to E-commerce, global industries are choosing Telegram Business for one reason: it’s where 1 Billion Users meet Zero-Friction Growth
Fintech & Crypto
Fintech brands report that Telegram’s lack of invasive tracking makes it 2x more effective for building trust compared to traditional social ads
E-Commerce & Retail
E-commerce brands using Telegram Mini Apps in 2025/2026 report a 30% higher retention rate because customers never have to leave the app to buy
iGaming & Online Casino
90% of users start playing instantly via one-click bot registration. By removing the 5-minute sign-up hurdle, brands have boosted immediate player conversions by 60%
Logistics & Supply Chain
Fleet managers report a 35% drop in “empty miles” via real-time rerouting. Moving e-CMR documents to Telegram saves over 4 hours of paperwork per shipment
Ready to expand your presence with Telegram?
Unlock the potential of community-driven commerce. From automated support bots to immersive Mini Apps, we provide the tools to make your customer journey faster and more private.